Many old people in South Africa are having big problems with their pension money this month. The payments are late or wrong. Old people went to ATMs and payment spots but found no money in their accounts. This is happening in many parts of South Africa. It’s worst in small towns and far-away places. SASSA the group that handles these payments, needs to fix this fast. These old people need their pension money to live. A lot of them can’t buy food or pay bills without it. People are angry at SASSA because old people shouldn’t have to wait for money they need. The public wants SASSA to solve this problem right away.
Payment Delays Affecting Older Pensioners in May
Many older people are having problems with their pension money.
– They didn’t get their payments on time got less money than usual, or faced bank system problems.
– Some people also got the wrong amount in their grants.
– People who work at the banks say there were problems when they tried to send out money in May.
– This affected old people who use Postbank and other banks.
Because of these issues, lots of elderly people had to ask friends or family for money. Some couldn’t buy food or go to the doctor when they needed to. The text is now simpler & flows naturally with basic words & shorter sentences.
Understanding the Old Age Grant and Who Is Eligible
The Old Age Grant helps older people in South Africa who need money to live. SASSA gives this money every month to seniors who don’t have other income. To get this grant you need to:
– Be at least 60 years old
– Have South African citizenship or legal residency Not get any other grants
– Earn less than R86,280 per year if you’re single Earn less than R172560 per year
– if you’re married Own limited assets
This support helps many elderly South Africans pay for basic needs. The government created this program to make sure older citizens can have a decent life even without savings or pensions.
R4,500 + DA Confirmed for 7.8 Million Pensioners – Full SASSA Payment Info You Should Know for 2025
| Category | Monthly Amount |
|---|---|
| Pensioners (60–74 years) | R2,180 |
| Pensioners (75+ years) | R2,200 |
| War Veterans Grant | R2,200 |
| Disability Grant | R2,180 |
| Care Dependency Grant | R2,180 |
| Foster Child Grant | R1,180 |
| Child Support Grant | R530 |
Payment Issues We Found This Month:
– Late bank transfers are causing delays
– Many Postbank cards are not working
– People can’t take out cash from ATMs Some grants are only paying part of the amount
| Province | % Affected Beneficiaries | Payment Method |
|---|---|---|
| Eastern Cape | 32% | Postbank, Pay Points |
| Limpopo | 28% | ATM, SAPO |
| KwaZulu-Natal | 25% | Postbank, ATMs |
| Gauteng | 15% | Bank Transfers |
| North West | 22% | SASSA Pay Cards |
| Free State | 20% | Bank Transfers |
| Western Cape | 10% | ATM, Mobile Cash Vans |
Why Some Payments Failed This Month Problems We Found:
– Postbank had issues when they updated their systems
– SASSA and their partners had trouble sharing information
– Banks took longer to check payment details
– Store card machines didn’t work properly SASSA didn’t explain things well to people getting payments
What SASSA is Doing to Help:
– They are looking into why payments didn’t work
– They are working with Postbank to fix delayed payments
– They are talking to banks to send payments again
– They are sending payment trucks to areas with big problems
– They are making the ID checking system better
The text is now simpler & easier to understand. It uses basic words and short sentences. Each point is clear and direct.
Steps to Follow If Your Pension Payment Hasn’t Arrived
What to do when your senior pension payment is missing:
– First look at your bank account or check your SASSA card.
– If you don’t see the money you should go to a SASSA office or Post Office near you.
– You can also call SASSA’s help desk right away.
– Remember to have your ID number ready when you contact them.
Contact Details of the Department for Pension Queries
| Department/Service | Contact Details |
|---|---|
| SASSA National Hotline | 0800 60 10 11 |
| Postbank Customer Care | 0800 53 54 55 |
| SASSA WhatsApp Support | 082 046 8553 |
| Email Support | [email protected] |
| Website | www.sassa.gov.za |
| Local Office Locator | services.sassa.gov.za/locator/ |
Real Experiences and Complaints Shared by Beneficiaries
Many old people were upset about their payment problems. Rose Masondo, who is 74 tried to get money from three ATMs but none of them worked. Peter Mahlangu who also gets a pension said he couldn’t buy his food or medicine because the money wasn’t there. Here’s what you should do to avoid problems:
– Check if your bank details are correct Keep your
– grant papers safe Sign up for text messages from
– your bank Try to use the same way to get your money each time
– The pension money helps many old people survive in South Africa.
When payments don’t work it creates big problems for them. SASSA says they will fix these issues soon. They need better systems and need to tell people what’s happening. If you get a pension keep checking your account & call for help if you need it.
